Terms & Conditions
Welcome to Wok M Noodles. By accessing or using our website at wokmnoodles.co.uk, placing orders, or using any of our services (online ordering, contact forms, subscriptions, etc.), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
Eligibility
You must be at least 18 years old to use our website or place orders. By using the website, you confirm you meet this requirement.
Use of Our Content and Intellectual Property
All content on this site — including text, images, logos, menus, design, and other materials — is owned by Wok M Noodles (or licensed to us) and is protected by copyright, trademark and other intellectual property laws. You may use the website and view content for your personal, non-commercial use only. You may not reproduce, copy, republish, distribute, or use content for any public or commercial purpose without our express written permission.
Ordering, Payment & Delivery / Collection
When you place an order through our site or via any linked delivery platform:
- You agree to provide accurate and complete information (name, address, contact details, payment info, etc.).
- We reserve the right to accept or reject your order. An order is only confirmed when we send an order confirmation or you receive a confirmation message from us or our delivery/ordering partner.
- Prices, availability, menu items, and offers may change at any time without prior notice. We will do our best to reflect accurate information, but we cannot guarantee complete error-free accuracy at all times.
- Payment methods, delivery times, and collection instructions will be as specified during checkout. We are not liable for delays or problems that arise from incorrect information provided by you or by external delivery partners.
Website Availability & Accuracy
We aim to keep our website running smoothly 24/7, but we cannot guarantee continuous, uninterrupted or error-free access. We are not liable if the website is unavailable at any time or for any reason (maintenance, technical issues, third-party problems, etc.).
We also try to ensure that the information on the site (menus, prices, descriptions) is accurate. However, we do not guarantee that it is free from errors or omissions.
We reserve the right to correct, update or remove content at any time without prior notice.
User Submissions & Conduct
If you submit any content — for example via contact forms, reviews, feedback, or communications — you guarantee that your submission is free from defamatory, offensive, illegal, or infringing content. You grant Wok M Noodles a non-exclusive, worldwide, royalty-free, irrevocable license to use, reproduce, adapt, and publish such content.
You are responsible for the content you submit, and we reserve the right to remove or refuse any submissions at our discretion.
Third-Party Links & Services
Our website may contain links to third-party websites or use third-party delivery/order platforms. These links are provided for convenience only. We do not control, endorse, or accept responsibility for the content, services, or policies of those external sites. If you access external sites, it is at your own risk.
Promotions, Offers & Discounts
Any promotional offers, discounts, vouchers, or loyalty deals we run are subject to additional terms and conditions. We may set eligibility criteria, minimum spend requirements, usage restrictions, or expiry dates.
We reserve the right to modify, suspend, or cancel any offer at any time, without prior notice. Unless explicitly stated, offers are non-transferable, non-redeemable for cash, and cannot be combined with other promotions.
For issues related to third-party delivery platforms (e.g. late delivery, missing items), contact the relevant platform — we are not responsible for their service failures.
Disclaimer & Limitation of Liability
Your use of our website, and any ordering or delivery services, is at your own risk. The website and services are provided “as is” and “as available,” without any warranties (express or implied) regarding accuracy, availability, suitability, or fitness for any purpose.
Wok M Noodles, its owners, employees, or partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site or services — including (but not limited to) loss of data, loss of profit, delivery delays, or errors on the site — except where prohibited by law.
Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.
Governing Law & Dispute Resolution
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any dispute, claim or controversy arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the English courts.
Changes to These Terms
We may update or modify these Terms & Conditions at any time, without prior notice. Updated versions will be posted on this page. By continuing to use our website or services after changes are posted, you agree to be bound by the revised terms.
We recommend that you review this page regularly to stay informed about your rights and obligations.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: info@wokmnoodles.co.uk
Phone: +44 7479 707974
Website: https://www.wokmnoodles.co.uk/